emoji Archives — Award-winning Creative Agency in Singapore | Salt Creatives Pte Ltd Award-winning Creative Agency in Singapore Wed, 13 Oct 2021 09:47:23 +0000 en-US hourly 1 https://saltcreatives.com/wp-content/uploads/2021/04/cropped-fav-icon-32x32.png emoji Archives — Award-winning Creative Agency in Singapore | Salt Creatives Pte Ltd 32 32 Are emojis reinventing how businesses connect with their customers? https://saltcreatives.com/are-emojis-reinventing-how-businesses-connect-with-their-customers/#utm_source=rss&utm_medium=rss&utm_campaign=are-emojis-reinventing-how-businesses-connect-with-their-customers https://saltcreatives.com/are-emojis-reinventing-how-businesses-connect-with-their-customers/#respond Sun, 10 Oct 2021 08:23:50 +0000 https://saltcreatives.com/?p=21677 Did you know that emojis can make a digital advert 241% more successful? Here are the most creative ways that brands have used emojis to connect with their audiences.

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#6: Emojis can boost clicks on digital advertisements by 241%

Samuel Tan

10 Oct 2021

More cute than classy, emojis weren’t always enthusiastically embraced by businesses. But as their popularity among smartphone users persisted, a growing number of brands warmed up to these colourfully cartoonish characters, in an effort to speak the language of their customers.

Studies by marketing agencies have crunched a compelling case for emojis. Their arresting presence in advertisements across online platforms have led to some:

Perhaps the most dramatic demonstration of the emoji effect was reported by Scoro, a Software-as-a-Service start-up. It had published two Facebook ads, which were nearly identical, except that one had the ‘Triangular Flag’ 🚩 emoji added to its headline. The results of the A/B test were astounding: the emoji-marked sponsored post attracted 241% more click-throughs than the emoji-less one!

Flagging attention: the extraordinary effect an emoji made

But emojis aren’t just used to funnel social media users to sign-up pages. Both the World Wildlife Fund (WWF) and the People for the Ethical Treatment of Animals (PETA) have cleverly used these little icons to raise public awareness about animal endangerment and animal cruelty.

In 2015, WWF ran a fundraising campaign that matched 17 animal emojis ‘living’ on smartphone keyboards with 17 animals living in the wild – and at risk of impending extinction, due to habitat destruction or human consumption. Twitter users who shared WWF’s #EndangeredEmoji campaign tweet, which featured these 17 animal emojis, would receive a month-end summary of how many #EndangeredEmoji they had used, with a prompt to donate €0.10 for every instance.

Virtual not Fictional: WWF’s list of #EndangeredEmoji

PETA conducted a more elaborate hybrid campaign in 2014, which began with OOH billboards featuring disquieting images – like a knife dripping with blood – that were composited from numerous animal emojis (like the ‘Pig’ 🐖, ‘Pig Face’ 🐷, ‘Pig Nose’ 🐽), above a message to text “❤” or “HEART” to 73822. Readers moved to do so received a link to PETA’s #BeyondWords campaign video to share on social media – which itself used emojis to explain their cause.

PETA’s emoji art on animal cruelty that’s #BeyondWords

While PETA told a punchy story in a single image formed from emojis, McDonald’s created short ‘comics’ using emoji strings. The fast-food giant’s “good times” campaign used emojis in a particularly authentic way – just like how real-life users would in a text – to narrate a short story that branded McDonald’s as a place of happiness and relief from everyday troubles.

No drawing required: one of McDonald’s emoji ‘comics’

But to simultaneously raise awareness about a product launch and reinforce their brand image, Spotify opted to use an emoji that was authentically theirs. To spread the word that music by the Beatles had arrived for its subscribers, the audio streaming platform created a silhouette emoji of the band’s iconic Abbey Road photo, with the platform’s familiar green shade as the background colour. Twitter users were encouraged to tweet the hashtag #BeatlesOnSpotify to unlock the gorgeous graphic.

Iconic integration: Spotify’s custom emoji blends the band with the brand

Not to be outdone, soft drink giant PepsiCo created an entire set of custom emoji, which it even pulled out of cyberspace and placed on its repackaged drink bottles and cans. These “Pepsimoji” were used for both branding and for marketing their drinks to curious customers, who could pick up a Pepsi with a specific emoji they fancied.

Still other businesses have taken emojis even more seriously: not just as a marketing tool, but as part of their daily sales operations. Travel-service provider KAYAK allows its users to search destinations by keying emojis like the ‘Statue of Liberty’ 🗽 / ‘Shamrock’ ☘ / ‘Police Car Light’ 🚨 / ‘Moai’ 🗿 / ‘Maple Leaf’ 🍁 in place of “New York”/ “Dublin”/ “Amsterdam”/ “Easter Island”/ “Toronto”. Meanwhile, Domino’s lets its loyal customers order their favourite pizza by simply tweeting the ‘Pizza’ 🍕 emoji.

But for all the wonderful ways that emojis can support businesses, it’s not impossible to take things too far. Yat Labs, a hard-to-describe privately-held tech company, offers perhaps the most outlandish example yet. It has persuaded speculative investors to part with thousands of dollars in exchange for “owning” specific strings of emoji for perpetuity, which the company has suggested can be used as a kind of universal online handle ⁉🤔🤷🏻‍♀️.

What the Yat: the fastest way to turn emojis into earnings?

Emojis, at heart, help brands sound more human. In a snap, they convey feelings and sentiments 🎭, express tone of voice 🎤, provide emphasis to key points ⏰, and inject colour and visual pop to chunks of digital text 🎈. They remind customers that businesses are run by people with emotions, attitudes, perspectives – and make consumers more interested in hearing what enterprises have to say.

How brands use emojis are ultimately about the kind of identity they wish to project: 😇 or 😎 or 😈? Enterprises seeking the personability boost that emojis offer could do no worse than tap on an 🏆 award-winning creative agency with deep expertise in helping businesses define and articulate their distinctive brand identity.

This is part 6 of the 6-part series: “Do you speak Emoji? 6 surprising facts about the world’s digital tongue.”

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Can emojis improve your love life? https://saltcreatives.com/can-emojis-improve-your-love-life/#utm_source=rss&utm_medium=rss&utm_campaign=can-emojis-improve-your-love-life https://saltcreatives.com/can-emojis-improve-your-love-life/#respond Sat, 09 Oct 2021 05:44:22 +0000 https://saltcreatives.com/?p=21298 Did you know singles who frequently use emojis go on more dates than singles who don’t? But should you be sending 🍑🍆 or 😘😍 to boost your love life?

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#5: Greater emoji use is linked to increased romantic engagements

Samuel Tan

9 Oct 2021

Research by the Kinsey Institute – the birthplace of sexology – has found that singles who frequently used emojis when texting prospective dates, landed more repeat dates than singles who rarely did or used only text. Additionally, emoji enthusiasts reported having more sexual encounters than emoji irregulars and abstainers.

Before you think that emojis like the ‘Eggplant’ 🍆 and ‘Peach’ 🍑 played a decisive role in allowing users to convey their carnal desires without spelling them out, you might be surprised to hear that they can actually reduce dating success.

In a separate study by Adobe, the two filthy fruits along with the thirsty-till-you’re-creepy ‘Zany Face’ 🤪 were ranked the top 3 emojis most likely to lower their senders’ attractiveness, when used for flirting and in conversations with (potential) dates. On the other hand, the ‘Face Blowing a Kiss’ 😘, ‘Smiling Face with Hearts’ 🥰 and ‘Smiling Face with Heart-Eyes’ 😍 were the best 3 emojis at winning their senders good vibes.

That ‘faces plus hearts’ outrank ‘private parts and horny looks’ in amorphous appeal accords with what the Kinsey researchers think emojis do: they help their users demonstrate greater affection in digital texts, improving the quality of their social interactions and increasing their opportunities for romantic intimacy.

You can’t be lovely if you’re lewd

Some differences, between the sexes, in emoji use do exist. Surprisingly, men tend to use more heart-related emojis than women – even though past studies have found they are less likely to verbally express love – suggesting that emojis reduce the reserve of males in conveying their affections.

In contrast, women – who tend to be more emotionally expressive than men – use significantly more face-related emojis. While these might seem the consequence of different biological make-ups, studies on gendered interpretations of emojis have shown that social expectations exert significant influence.

For example, psychologists have found that in a professional setting, women were perceived more likable when they used highly expressive and affectionate emojis – rather than less expressive but friendly ones – although the reverse was true for men.

When asked to judge two hypothetical messages from co-workers thanking them for covering a work shift, which ended with either an affectionate 😘 ❤ or a friendly 😃, both men and women better liked the exuberant colleague if she was female, but the modest colleague if he was male.

Accordingly, the American study suggests that women do face cultural pressures to behave more expressively – and men to be more restrained – in both face-to-face and online interactions.

This is part 5 of the 6-part series: “Do you speak Emoji? 6 surprising facts about the world’s digital tongue.”

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Are emojis the new weapon against censorship? https://saltcreatives.com/are-emojis-the-new-weapon-against-censorship/#utm_source=rss&utm_medium=rss&utm_campaign=are-emojis-the-new-weapon-against-censorship https://saltcreatives.com/are-emojis-the-new-weapon-against-censorship/#respond Fri, 08 Oct 2021 04:08:34 +0000 https://saltcreatives.com/?p=21221 What do the ‘Rice’ 🍚 and ‘Rabbit’ 🐰 emojis have to do with exposing sexual harassment? This is the story of how emojis are challenging global censorship.

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#4: Emojis have given voice to muzzled hate but also silenced truths

Samuel Tan

8 Oct 2021

Following England’s 2020 UEFA European Football Championship finals loss to Italy, thuggish England supporters were seen violently assaulting Italy fans, both at Wembley Stadium and on the streets of London.

This barbarism was mirrored online with the verbal assault of 3 Black members of the English team, who were flooded with abusive messages on social media, often accompanied by a string of monkey-related emojis. From 🐒🐵🦧🦍 to 🙈🙉🙊🍌, these emojis were used as digital equivalents of the ‘monkey chants’ and banana throwing found at too many football matches, and the latest incarnation of the long Western history of dehumanising Black people as beastly primates.

Yet, when the BBC tried reporting one such message to Instagram, the platform responded that none of its community guidelines were violated – exposing its ill-preparedness in handling emojified racist slurs. (After the English Football Association, British government and royalty all condemned the hateful messages, Instagram’s head subsequently admitted that the platform was mistaken).

However, some platforms have started to clamp down on sexualised emojis. In September 2019, Facebook and Instagram updated their existing ban on sexual solicitation to include messages containing “contextually specific and commonly sexual emojis or emoji strings”. This effectively censored the predominant use of the ‘Eggplant’ 🍆 and ‘Peach’ 🍑 emojis to represent the penis and buttocks (and things done with them).

While some media outlets disagreed with the regulatory update, scholarly research has found that emojis are actively being used by convicted sexual predators in grooming conversations, and by sex traffickers to mask their communications (see McMahon & Kirley, 2019, for an overview).

Emoji erotica: texting the 🐤 and the 🐝

But the camouflaging cover that emojis have provided racial abuse and sexual crime has also enabled information of public interest to evade political suppression.

In early 2020, censors in China erased a published interview with Wuhan Central Hospital’s Director of Emergency Services, Ai Fen (艾芬). The senior doctor had disclosed to state-run People《人物》magazine that she had tried to sound the alarm about a patient suffering from pneumonic infection caused by a SARS-like coronavirus in late December 2019. But she was reprimanded by officials at Wuhan’s health commission for “spreading rumours”, and ordered to notify all her staff not to speak about the illness. Ai said she regretted complying with the gag order, after a number of colleagues – including whistle-blower Li Wen Liang (李文亮) – subsequently died of COVID-19 while treating patients.

Outraged netizens quickly made the text and screenshots of the censored article go viral on Chinese social media, encoding portions of the interview in emoji and fictional languages like Klingon and Elvish, to evade censors for some time.

Emoji exposé: codifying the censored COVID-19 cover-up by Wuhan officials

Emojis were likewise used when the #MeToo movement arrived in China, where discussions on gender equality are curtailed by the state. Because “rice rabbit” in Mandarin sounds like “Me Too”, the ‘Rice’ 🍚 and ‘Rabbit’ 🐰 emojis were quickly used as graphic homophones to tag social media posts exposing cases of sexual harassment.

Over in Israel, where publicly displaying the flag of Palestine can be penalised under government security regulations, the ‘Watermelon’ 🍉 emoji has been used in messages supporting the Palestinian national cause. With a white segment separating its red flesh from its green-and-black rind, the watermelon slice captures the colours of Palestine’s flag, and has a decades-long history as an iconic political symbol.

Breaking the silence on #MeToo and Palestinian nationhood

The growing stature of emojis in public life hasn’t gone unnoticed. In early 2016, instant messaging applications in Indonesia were ordered by the government to purge their platforms of same sex emojis. These included various composite emojis featuring two men or women ‘Holding Hands’ 👬👭, ‘Kissing’ 👩‍❤️‍💋‍👩👨‍❤️‍💋‍👨, or appearing as parents of a ‘Family’ 👨‍👨‍👦👨‍👨‍👧👨‍👩‍👧‍👧👩‍👩‍👦‍👦👩‍👩‍👧👩‍👩‍👦, which the authorities of the largely Muslim country feared would normalise homosexuality among the youth.

Meanwhile, seasonal blocking of politically sensitive emojis in China has been underway since at least 2012. Every year, emojis on Sina Weibo popularly used for commemorations – the platform’s equivalents of Unicode’s ‘Candle’ 🕯, ‘Birthday Cake’ 🎂 and ‘Leaf Fluttering in Wind’ 🍃vanish in the days nearing and following June 4th: the anniversary of the 1989 Tiananmen Square Massacre.

Neither are emojis always taken lightly in socially liberal USA. Criminal threat charges were brought against a 12-year-old student who posted an Instagram message with the ‘Pistol’ 🔫, ‘Kitchen Knife’ 🔪 and ‘Bomb’ 💣 emojis, while another 17-year-old faced domestic terrorism charges after publishing a Facebook post with ‘Pistol’ emojis next to one representing ‘Police Officer’:💉💉👮🔫🔫🔫 .

But among the ranks of “subversive” emojis, few can rival the transnational reach of the ‘Milk Tea’ on Twitter, which features a white cup sporting a tea leaves logo and straw against a tri-colour background of different milk tea shades. Launched in April 2021, for a pan-Asian democratic solidarity movement driven by digitally-connected activists spanning Hong Kong, Thailand, Taiwan and Myanmar – who have come to view their local struggles against the CPC, Thai royalty and Tatmadaw as part of a common struggle against authoritarianism – this emoji now surfaces whenever the hashtag #MilkTeaAlliance is tweeted.

Emancipatory expectations: Twitter’s exclusive emoji for the #MilkTeaAlliance

This is part 4 of the 6-part series: “Do you speak Emoji? 6 surprising facts about the world’s digital tongue.”

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Have emojis changed with the rise of COVID-19? https://saltcreatives.com/have-emojis-changed-with-the-rise-of-covid-19/#utm_source=rss&utm_medium=rss&utm_campaign=have-emojis-changed-with-the-rise-of-covid-19 https://saltcreatives.com/have-emojis-changed-with-the-rise-of-covid-19/#respond Thu, 07 Oct 2021 02:52:16 +0000 https://saltcreatives.com/?p=21157 COVID-19 is changing the meaning of certain emojis—and even how they look on various devices.

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#3: The 🙂 has taken on a sinister meaning in the age of SARS‑CoV‑2

Samuel Tan

7 Oct 2021

COVID-19 has changed how we live and communicate in so many ways, including our usage of certain emojis.

Prior to the pandemic, the ‘Face with Medical Mask’ emoji 😷 was primarily used to convey illness – which meant that it wasn’t used very often. Well, that is until mask-wearing became an important public health measure for all, following the rapid spread of SARS-CoV-2 via respiratory droplets and aerosol particles.

The ‘Syringe’ 💉 and ‘Microbe’ 🦠 were two other emojis that enjoyed a COVID-fuelled rise. The 💉 leapt in popularity as its predominant use changed from the drawing of blood to the critical need for vaccination (see word clouds below), while the 🦠 sprung from near oblivion to become the emoji used to depict the coronavirus (more about its suitability in a minute).

Top words tweeted with the 💉 before COVID-19 broke out

Top words tweeted with the 💉 after COVID-19 broke out

The use of 😷 as a delightfully simple way of communicating the need to mask up, however, riled COVID-19 denialists and others who were ideologically opposed to face coverings of any sort.

In a stroke of creativity gone rogue, some of them hit on the idea of appropriating the maskless ‘Slightly Smiling Face’ 🙂 for their cause. Paired with the motto #SmilesMatter, a movement was launched to reframe masks as a cruel concealer of human smiles, rather than a simple tool that could reduce viral transmissions, human suffering and save lives.

The anti-maskers had astutely played the gloomy 😷 against the cheery 🙂. Clearly, the masked emoji needed an update, now that it was used by people who were feeling well but wished to play their part in fighting the pandemic.

Apple was the first platform to officially do so in September 2020, with the release of its iOS 14 mobile operating system, which straightened the emoji’s droopy eyes and blushed its cheeks.

Behind the mask: the changing appearance of  😷 on Apple devices

In April 2021, Apple made another COVID-mindful emoji update, replacing its blood-filled (and dripping) ‘Syringe’ 💉 for one with a clear barrel to better represent vaccine jabs.

No more blood: the changing appearance of 💉 on Apple devices

Apple’s perceptive changes have since been implemented by Google and Twitter for both emojis, and by Samsung and WhatsApp/Facebook for just the mask wearing one. But, as of July 2021, Apple remains the only major platform to have an emoji that depicts a virus.

The ‘Microbe’ emoji 🦠 is a virus on Apple devices and bacteria elsewhere (July 2021)

This is part 3 of the 6-part series: “Do you speak Emoji? 6 surprising facts about the world’s digital tongue.”

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Are emojis making us less literate? https://saltcreatives.com/are-emojis-making-us-less-literate/#utm_source=rss&utm_medium=rss&utm_campaign=are-emojis-making-us-less-literate https://saltcreatives.com/are-emojis-making-us-less-literate/#respond Wed, 06 Oct 2021 04:00:16 +0000 https://saltcreatives.com/?p=21112 Are emojis making us poorer writers and readers? Why then did Oxford Dictionaries choose an emoji as their zero-letter WORD of the year in 2015?

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#2: Oxford Dictionaries named 😂 Word of the Year in 2015

Samuel Tan

6 Oct 2021

Every year, lexicographers and editors at Oxford Dictionaries – long regarded the world’s most authoritative references on the English language – collectively name one “word or expression…judged to reflect the ethos, mood, or preoccupations of that particular year and to have lasting potential as a word of cultural significance”.

In 2015, following the sharp rise in the use of “emoji” globally, its most popular instance – the ‘Face with Tears of Joy’ 😂 – was declared Word of the Year. Oxford Dictionaries explained that emojis had moved beyond the “preserve of texting teens” and were now used by everyone from public figures to household brands “as a nuanced form of expression” that helped to “cross language barriers”.

This historic decision left more than a few professional writers aghast by what they viewed as linguistic heresy. Articles expressing their bewilderment, derision, and utter contempt – at the brazen anointment of a graphical icon as the year’s defining word – promptly followed.

Oxford Dictionaries’ 2015 Word of the Year contains no letters

Dim views towards emojis by some members of the literati extended to segments of the general public. Over a third of adults in the UK held the spectacular rise in emoji use responsible for the “decline in the correct use of English”, according to research by YouTube which surveyed 2,000 Brits aged 16 to 65.

But many linguists believe that fears about emojis ruining literacy levels are unfounded. Rather than supplanting natural languages, emojis supplement them – adding tone of voice and emotional nuance to digital text.

To illustrate, imagine you receive the following message: “I tripped and hit my head on your TV”.

As an isolated text, its purpose is not immediately clear. But with the addition of 😆 / 😐 / 😭 / 😅 🙏 you would probably understand whether the message was meant as an invitation to laugh at someone’s clumsiness, an expression of angst, a request for sympathy/help, or even an appeal for forgiveness (just saying, your television might be running into issues 🤦‍♀️).

So emojis are popular because they make our digital communications more like our face-to-face conversations. They fulfil some of the functions of gesture, demeanour and intonation – non-verbal cues that some researchers say play a very large role in helping us make sense of our human interactions.

This is part 2 of the 6-part series: “Do you speak Emoji? 6 surprising facts about the world’s digital tongue.”

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How did emojis come to be? https://saltcreatives.com/how-did-emojis-come-to-be/#utm_source=rss&utm_medium=rss&utm_campaign=how-did-emojis-come-to-be Tue, 05 Oct 2021 09:58:02 +0000 https://saltcreatives.com/?p=21362 Did you know that the “emo-” in “emoji” doesn’t mean “emotion”? So how did the term and these digital icons really come about?

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6 surprising facts about the world’s digital tongue

Sam

Samuel Tan

5 Oct 2021

Did you know that 17th of July is World Emoji Day?

Before you scoff at global celebrations feting these tiny icons, consider this: every day, 92% of humans online exchange messages containing over 6 billion emojis, from every web-connected patch of our planet.

Emojis are, in fact, the closest thing the world has to a universal code. Their reach has eclipsed even that of English – all while completely devoid of words, and professing no grammar.

10 years after their international launch in 2011 – the year emojis became a standard feature on Apple’s mobile operating system – these cartoonish glyphs have grown into a cultural phenomenon.

Emoji advertising for an irreverent anti-hero flick: Deadpool

Emoji advertising for an irreverent anti-hero flick: Deadpool

Emojis have since been used to sell movies (Deadpool), translate literary classics (Emoji Dick is the Unicode retelling of Moby Dick), emerged as markers of radical political affiliation (anti-mask movement), exploited as a loophole against censors (emojified racist slurs), and are even used by some of today’s youngest digital natives to learn how to read.

So how well do you know these little characters who have made it big? Here are 6 surprising facts about emojis.

#1: The “emo-” in emojis doesn’t mean “emotion”

Unlike emoticon, a portmanteau of “emotion” and “icon”, emoji is a transliteration of the Japanese word e (絵 = picture) mo (文 = writing) ji (字 = character).

While emoticons are pictograms assembled by users from standard keyboard symbols, emojis are pre-designed graphics that appear as unique keyboard characters in mobile messaging applications.

Not the same: emoticon vs emoji

Not the same: emoticon vs emoji

The first coloured emojis were created in 1999 by Shigetaka Kurita (栗田穣崇) for cell phones on Japanese telco NTT DoCoMo’s pioneering mobile internet system i-mode.

At that time, mobile devices lacked the technical specifications to display images. Kurita was dissatisfied with the use of text to convey information that he felt was better presented visually, such as weather forecasts: ☀ vs  “Sunny”. Additionally, cell phone screens could only fit 48 characters, sharply limiting the amount of text data displayed.

To solve this communication challenge, and to help mobile users better express themselves in very short texts, Kurita led a team which spent 2 years designing a 176-character set of 12×12-pixel icons. These proto-emojis, which were rendered in just 1 of 6 colours, became an instant hit. In 2016, NTT donated this piece of digital history to New York’s Museum of Modern Art (MoMA).

Spot the faces: Shigetaka Kurita’s original emoji set

Spot the faces: Shigetaka Kurita’s original emoji set

Today, emojis are part of the Universal Coded Character Set (UCS/Unicode), the global IT standard for digitally encoding the world’s writing systems. Their continued development is overseen by the non-profit Unicode Consortium, which reviews proposals for new emojis that anyone can submit.

As of July 2021, the California-based organisation is led by 9 internet corporations who are its top funders: Adobe, Apple, Facebook, Google, Microsoft, Netflix, SAP, Salesforce and Yat Labs.

This is part 1 of the 6-part series: “Do you speak Emoji? 6 surprising facts about the world’s digital tongue.”

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